We are sorry to hear that you wish to return an item and we understand that it can be frustrating to have to find the time to do so. However, we hope our Printable Returns Form will make this process as easy as possible for you.

How to return an item:

Just print our returns form, fill it in and include it with the item you are returning.

You can choose whether you would like a replacement or a refund. Please note that unfortunately, we cannot refund postage costs. We are also only able to accept returns which are sent to us within 14 days of receipt, or 28 days from the date of your order, whichever is later.

Our return form is a PDF, you will need Adobe Reader to to open it.
If you do not have Adobe Reader, the latest version can be downloaded here.