Our Privacy Policy & Terms were last updated on April 20, 2023. 

Your privacy is important to us.  Here’s what you need to know…

This page is here to help you understand your privacy rights.  Read on to find out how your personal information is collected, used, and shared when you visit this website:  www.rooftoppost.co.uk.

You will also find information about our Terms and Conditions, which govern the use of this website.

In a nutshell, the following topics are covered:

• Privacy & Security
• Copyright
• General Use of Our Website
• Information About Us

PRIVACY & SECURITY

THE ROOFTOP POST PRIVACY COMMITMENT:

Your privacy is really important to us. This notice is here to let you know what information we collect about you, how we store it and how you can manage it. We have updated our practices to comply with GDPR.

If you have any questions, you can always drop us a line at:

 

HERE ARE THE TYPES OF INFORMATION WE COLLECT AND HOW WE SHARE IT:

OPT-IN MAILING LIST:

• If you decide to join our mailing list, we usually collect your first name, surname and email address. You will not be added to one of our mailing lists without your explicit permission and you can unsubscribe at any time.
• We use a company called MailChimp to store our mailing lists securely, and to write and send our newsletters to you. MailChimp are committed to GDPR compliance. You can delete yourself and your details from our mailing list at any time. If have any problems doing this, let us know and we will do it for you.

COOKIES:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

Because we participate in Google Adsense and your personal data will be used for personalisation of ads, we encourage you to read Google’s Privacy and Terms to find out how Google uses your data.

To help you understand a bit more about cookies, here is a general overview of what they are and how they work on our site:

• Cookies are little data files which your computer stores when you visit websites. We use cookies on our site so that it can perform a number of tasks such as connecting to social networks and analysing our traffic. Facebook and Google Analytics cookies are examples of this.
• EU visitors should rest assured that we comply with the General Data Protection Regulations (GDPR), so when you first use our website, you will be asked to give permission for cookie use. If you do not wish to allow cookies, you will be presented with the option to “Deny” all except functional cookies. (Functional cookies make our website work.)  You can change your cookie settings on our website at any time.
• We participate in Google Adsense, which means that we share you personal information with third party vendors, including Google and its partners, and use cookies to serve ads based on a user’s prior visits to the Rooftop Post website and/or other sites. You can find out more about how Google uses information from sites that use its apps and services, here: https://www.google.com/intl/en/policies/privacy/.
• We also use Google Analytics to help us understand how our customers use the Site. You can opt-out of Google Analytics using a browser add-on here: https://tools.google.com/dlpage/gaoptout.
• You might also find it useful to know that if you are signed into a Google account, you can opt out of the use of cookies for interest-based advertising by visiting the ads preference manager.

LOG FILES & WEB BEACONS:

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, as well as about some of the cookies that are installed on your device.

Additionally, as you browse our website, we collect information about the individual web pages that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.
• “Cookies”  (See section above.)

DO NOT TRACK:

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

USE AND STORAGE OF PERSONAL INFORMATION IN EMAILS OR OTHER CORRESPONDENCE:

We try not to collect personally identifiable information about you wherever possible but if you email us and tell us your name and email address, we will not share that, or any other information you give us, with outside parties unless you specifically request us to do so.

We keep certain information about people who email, telephone or write to us in a database. This can include your name, telephone number and/or email address. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure this information, as well as any information we collect online. We constantly attempt to stop any unauthorised access and to maintain data accuracy.

All personal data is only kept long enough for it to be processed for its stated purpose.

HOW LONG WE KEEP YOUR DATA:

If we have any personal information that you have given us yourself, such as in an email, we keep it for the time we are in contact with you and three months beyond that. This is to ensure that any ongoing communication/conversation we have with you is fully concluded. After that period, we will destroy your data.

DATA BREACH PROCEDURES WE HAVE IN PLACE

If there’s a data breach and we have your email, we will let you know straight away. However, we don’t normally collect emails (unless you contact us). Therefore, if we experience a data breach and we don’t have your email, we’ll put a notice up on our site, our Facebook page and a post on Twitter to let our users know. We will try to make these notices as prominent as possible.

SHARING DATA FOR LAW ENFORCEMENT PURPOSES:

We may share your personal information if we are asked to comply with applicable laws and regulations, for example to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS OVER YOUR DATA:

If you are a European or UK citizen and you want to know what information we have about you, you have the right to ask us to supply it. We are also happy to correct it or delete it – and you have the right to ask us to do that too. Please be aware though, that we might not actually have any data about you, as we regularly destroy any personal information we gather. To find out, just email us and we will get back to you within a few days:

Or write to us at: 2 St Mary’s Square, Honley, West Yorkshire HD9 6BA.

IF YOU HAVE USED OUR ONLINE SHOP IN THE PAST:

• Our online shop as been closed since December 2017.
• If you have purchased letters from us in the past, rest assured that any data we had about you will have been deleted after 25th May 2018, in order to comply with GDPR.

OUR COMMITMENT TO CHILDREN’S PRIVACY:

• Protecting the privacy of the young is something we take very seriously, and we do not answer any emails or other messages which we think may be from someone under 18.
  
• The website is not intended for individuals under the age of 18.

COPYRIGHT

The images and text on the Rooftop Post website are created by different people. Copyright of each piece of work ultimately remains with its author. We have created a special page to explain what you can and can’t do with our printable resources. Please visit it by clicking here.

Father Christmas letters: Every year, we get asked about the copyright of our Father Christmas letters. All full length illustrated Father Christmas story-letters are created by Leone Annabella Betts. She has given us permission to offer them to parents for personal use only via this website.

GENERAL USE OF THIS WEBSITE

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

JURISDICTION AND APPLICABLE LAW

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

CHANGES

We may update this privacy policy and or our terms from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

INFORMATION ABOUT US:

www.rooftoppost.co.uk is a site operated by Rooftop Post. We are a small, family business based in the north of England.

Our business address is: 

2 St Mary’s Square, Honley, West Yorkshire HD9 6BA.

If you need to get in touch with us, please visit our contact page.